All
Search
Images
Videos
Maps
News
More
Shopping
Flights
Travel
Notebook
Report an inappropriate content
Please select one of the options below.
Not Relevant
Offensive
Adult
Child Sexual Abuse
Length
All
Short (less than 5 minutes)
Medium (5-20 minutes)
Long (more than 20 minutes)
Date
All
Past 24 hours
Past week
Past month
Past year
Resolution
All
Lower than 360p
360p or higher
480p or higher
720p or higher
1080p or higher
Source
All
Dailymotion
Vimeo
Metacafe
Hulu
VEVO
Myspace
MTV
CBS
Fox
CNN
MSN
Price
All
Free
Paid
Clear filters
SafeSearch:
Moderate
Strict
Moderate (default)
Off
Filter
What is First Call Resolution? Complete Guide to FCR
Jun 27, 2022
getvoip.com
What Is First Call Resolution? Everything Customer Support Pro
…
Apr 18, 2023
hubspot.com
2:57
What is First Call Resolution (FCR)? | Definition from TechTarget.com
Jul 24, 2024
techtarget.com
8 first call resolution best practices: Benefits, challenges, and more
Dec 3, 2020
ringcentral.com
1:25
MEBS CALL CENTER PHILIPPINES on TikTok
68.5K views
Feb 28, 2024
TikTok
mebscallcenterph
15 essential call center metrics to track to ensure success - Time Do
…
Mar 31, 2021
timedoctor.com
10 key principles for managing call center operations - Time Doctor Bl
…
Oct 10, 2024
timedoctor.com
Call center process flow charts: Templates for all types
May 31, 2024
timedoctor.com
6:17
Resolving Conflict in Call Center Customer Service
5.1K views
Jul 20, 2017
Study.com
First Level Resolution vs. First Contact Resolution - What's the Di
…
Apr 8, 2021
metricnet.com
2:42
How To Create An Actionable Call Center Action Plan? - Call Center
…
13 views
4 months ago
YouTube
Call Center Pro Strategies
3:33
How Can Agent Training Increase First-Call Resolution Rates?
1 views
1 month ago
YouTube
Call Center Pro Strategies
3:22
How Can First Call Resolution Reduce Call Center Costs? - Call
…
4 months ago
YouTube
Call Center Pro Strategies
2:50
How Does Interdepartmental Collaboration Achieve 1-call Resol
…
3 months ago
YouTube
Call Center Pro Strategies
2:27
What Agent Development Enhances First-Call Resolution?
1 month ago
YouTube
Call Center Pro Strategies
3:00
How To Effectively Train Agents For First-Call Resolution?
1 views
1 month ago
YouTube
Call Center Pro Strategies
3:13
How Do I Benchmark First Call Resolution (FCR) Performance? -
…
4 months ago
YouTube
Call Center Pro Strategies
4:21
What Causes First Call Resolution Failures And How Can RCA Help?
…
7 views
4 months ago
YouTube
Call Center Pro Strategies
16 essential call center KPIs for improving your team’s success
Jul 5, 2021
timedoctor.com
The definitive list of 29 call center metrics and KPIs
1 year ago
genesys.com
3:17
Mock Call Sample Recording: PART 1
131K views
Jul 17, 2020
YouTube
Cristine Asis
5:27
Average Handle Time | Managing Metrics
7.8K views
Aug 12, 2020
YouTube
BenchmarkPortal
7:54
First Contact Resolution | Managing Metrics
5.6K views
Aug 20, 2020
YouTube
BenchmarkPortal
2:01
Conflict Resolution: Phone Skills Training
157.4K views
Aug 17, 2015
YouTube
Canity
1:43
Call Center Sample Calls: Limousine Company
30.2K views
Apr 3, 2014
YouTube
Specialty Answering Service
1:55
Solution for call centers
103.1K views
Feb 8, 2016
YouTube
Spitch
1:50
Remote Support Collaboration Increases First-Call Resolution
14.8K views
Dec 9, 2013
YouTube
Bomgar
8:59
Voice Lesson for Call Center Agents | the basics
113.9K views
Jul 8, 2021
YouTube
Kwestyon
18:20
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
582.3K views
Jul 4, 2018
YouTube
Rea Ninja
13:14
CALL CENTER 101: Average Handle Time (AHT Tips and Best Practices)
26.8K views
Sep 21, 2018
YouTube
Rea Ninja
See more videos
More like this
Feedback