Outsourced - Episode 12: "Sari, Charlie" Outsourced is an American television sitcom set in an Indian workplace. Outsourced is set in a call center in Mumbai, India, where an American novelties company has recently outsourced its order processing. A lone American manages the call center and must explain American popular culture to his employees as he tries to understand Indian culture When Todd Dempsy finishes management training for his job at Mid America Novelties, he finds that his call cente